Other

1. Which countries' servers does FlyVPN provide?

FlyVPN's servers are in 40+ countries and it has 500+ enterprise-class servers.

2. VPN cannot connect or disconnect frequently?

Please check whether concurrent connections exceed the number of purchased packages or whether multiple people share an account. You can change the password first to ensure that no one else is logged into your account.
If it is disconnected frequently during normal use, it is usually caused by a high level of packet loss from the local broadband to the server. Possible reasons:
(1) Some small network operators have poor networks
(2) The local network device is unstable, you can try to restart the wireless router, or try other devices with other networks.
(3) Operator network fluctuations or International Internet Bandwidth fluctuations, you can try to change other servers or try again after a while.

3. How to solve high latency and slow network speed?

It is recommended to try to disconnect the current server, change to another server to connect (the server with smaller milliseconds, the speed is relatively faster) or manually switch to another connection mode, select TCP or UDP connection, if you still have not solved the problem, it is recommended to try to switch the local network.
In general, The server lag is related to FlyVPN server's network environment and the fluency degree of the user's local network to the FlyVPN servers. The lag is not necessarily related to the download speed, as long as the actual use meets the demands of the use requirements.
If you connect with TCP mode, ping requests to any network will not work. This is a characteristic of the TCP protocol, and it does not affect the use.
If you want to play a game that requires a low-latency network, you can use the game mode (UDP protocol) or use the speed measurement function of the client to find a server with a smaller delay value.

4. How to confirm the successful IP address switch? What if you get the wrong ownership of IP website?

IP Query: WhatismyIP
Because of the database update delay of different IP query websites, the query may not be necessarily accurate. It is not recommended to query the IP address directly in the search engine, cause they use the third-party databases.

5. How to solve the problem of unable to click "OK" when setting up VPN connection?

While using FlyVPN Android version for the first time, you need to set up a "VPN connection". If there is a mask layer set by other software on your device, the "OK" button for obtaining VPN authorization may not be available.
The mask layer may, but is not limited to, be used for eye protection or floating windows. If you cannot click "OK", please check and turn off similar functions.
The specific solutions are as follows:
1. Close Traffic Package or the eye protection software.
2. Close the shortcut window or bubble floating on the phone screen.
3. Restart the phone.

6. Android VPN problems with permissions.

When the first time you will attempt to connect to the one of the VPN server. Your device will ask for permission to complete the configuration. You must select OK to use FlyVPN.
If the "Always-on VPN" profile is activated for another VPN application, you will not be able to establish a VPN connection with the FlyVPN app.
To resolve this problem, you can disable the "Always-on VPN" option by following these steps:
1. Open the Settings app.
2. Select VPN settings.
3. Check if any app has the "Always-on VPN" option turned on.
4. Please turn off the "Always on VPN" option.